Shipping policy

Shipping & Delivery Policy

At Nwodo’s Award Market, we make it easy to receive authentic African groceries without the stress of visiting physical stores. Our local delivery service is designed to be reliable, convenient, and customer-focused.

Please review the details below regarding our shipping and delivery information.

Free Delivery Zones

Helsinki
Espoo
Vantaa

All orders within these areas qualify for free delivery.

Delivery Charges for Other Cities in Finland

Weight	Pickup Point	Home Delivery
0–25 kg	€12.90	€17.90
25.1–50 kg	€19.90	€24.90
50.1–100 kg	€29.90	€39.90

Pickup Locations

Orders sent via Pickup Point can be collected from the nearest Posti parcel locker, pickup point, or service location selected during delivery.

Important Notice

Perishable products are currently available only within Helsinki, Espoo and Vantaa.

Customers outside these areas should not order:

Fresh meat
Fresh fish
Fresh vegetables
Other refrigerated or highly perishable products

If such items are included in an order for delivery outside our free-delivery zones, they will be removed before dispatch.

We are actively working on solutions that will allow us to safely deliver perishable products throughout Finland in the future.

For orders above 100 kg, please contact us for a custom delivery quotation.

Missed Deliveries

If a delivery attempt is unsuccessful due to customer unavailability or incorrect details, we may contact you to arrange a redelivery.
Additional delivery fees may apply

Perishable Goods

Due to the nature of food and perishable products, customers are advised to be available at the delivery location at the scheduled time.
Nwodo’s Award Market is not responsible for quality issues resulting from delayed receipt after delivery.