Terms of service
Terms of Service
Last updated: January 13, 2026
OVERVIEW
Welcome to Nwodo’s Award Market.
Throughout this website, the terms “we”, “us”, and “our” refer to Nwodo’s Award Market. We operate this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a convenient and reliable way to access authentic African groceries online.
Our store is powered by Shopify, which provides us with the e-commerce platform that allows us to offer our Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of our Services. Please read them carefully, as they contain important information regarding your legal rights, including limitations of liability.
By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence. You are responsible for ensuring that any use of the Services through your account complies with these Terms.
You may be required to provide accurate and complete information, including your name, email address, billing details, payment information, and delivery address. You agree that all information provided is truthful and up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or shared.
SECTION 2 – OUR PRODUCTS
Nwodo’s Award Market specializes in authentic African grocery products sourced from trusted suppliers.
We make every effort to display products accurately; however, product images, packaging, or colors may vary due to supplier updates or device display differences.
Food products must be consumed before their stated expiration dates and stored according to instructions. Once delivered, we are not responsible for improper storage, handling, or use of products.
We reserve the right to modify, limit, or discontinue products at any time without notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are accepted only once payment is successfully processed and confirmed by us.
We reserve the right to refuse or cancel orders for reasons including product availability, pricing errors, or suspected misuse. If an order is canceled, you will be notified using the contact details provided.
Orders may be subject to our Returns and Refunds Policy. Products are sold for personal or household use only and not for resale.
SECTION 4 – PRICING AND BILLING
All prices are listed in euros (€) and may change without notice. Prices do not include delivery fees or applicable taxes unless stated.
You agree to provide accurate payment details and authorize us to charge your chosen payment method for your order. You are responsible for all charges incurred.
SECTION 5 – SHIPPING AND DELIVERY
We deliver within Helsinki, Espoo, and Vantaa.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers, weather, or circumstances beyond our control.
Risk of loss passes to you once the order is handed to the delivery carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website—including text, images, logos, branding, and design—is the property of Nwodo’s Award Market or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use, copying, or distribution is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or features. These are provided “as is” without warranties, and we are not responsible for their operation or content.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify. All purchases are made directly with Nwodo’s Award Market, not Shopify. Shopify is not responsible for transactions, products, or customer service related to our store.
SECTION 10 – PRIVACY
Your use of the Services is subject to our Privacy Policy, which explains how we collect and protect your personal data in accordance with Finnish and EU data protection laws.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by us without restriction for business purposes. You confirm that you own or have rights to any feedback you provide.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors related to pricing, descriptions, or availability and to cancel affected orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe rights, distribute harmful content, or interfere with website security. Violations may result in account termination.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at our discretion. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, except as required by applicable law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Nwodo’s Award Market shall not be liable for indirect or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Nwodo’s Award Market and its partners from claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Finland, and disputes shall be resolved exclusively in Finnish courts.
SECTION 22 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of changes.
SECTION 23 – CONTACT INFORMATION
Nwodo’s Award Market
📧 Email: nwodosawardmarket@gmail.com
📍 Address: Seppä-Kallen kuja 2, 02430 Masala, Finland
📞 Phone: 050 337 4538
🆔 Business ID: 3463315-6
💼 VAT: FI3463315-6